Optometric Patient Care Coordinator

Patient Care Coordinator is responsible for greeting and checking in patients, administrative tasks and procedures that support an exceptional patient experience. Patient Care Coordinators have an immediate and direct impact on the success of Looksie Optometry through patient interactions.

This position is ideal for those who wish to pursue a career in health care. This is a fast-paced role that calls for the ability to multi-task, think on your feet, and work independently.

We are looking for someone who is patient-focused, empathetic, and positive. This role is critical to the entire patient experience.

*MUST BE ABLE TO RELIABLY COMMUTE TO OFFICE*

What you'll do:

• Provide the absolute best customer service in our practice either in person, on the phone, or via email


• Perform operational tasks like checking patients, booking appointments, dispensing orders, and assisting optician and doctor


• Use your expertise to explain patients’ insurance benefits and collect copays


• Communicate Looksie’s values and practice philosophy to patients


• Anything that is needed to give our patients an amazing patient experience

Who you are:

• 1+ year experience with exceptional patient experience in a medical, optometry, or dental setting


• 1+ year experience with medical and/or vision insurance


• Multitasker, organized and detail-oriented


• Empathetic and able to adapt communication style to best suit the audience


• A clear, effective, and professional communicator — able to break down technical and insurance terms for patients to easily understand


• Excited to work in a fast-paced, upbeat work environment

In exchange for your hard work, you will receive:

• Competitive pay


• Looksie perks: Team Outings & Events, Vision Benefits, and Employee Discounts


• And most importantly - working with an amazing team!

Job Details

Job Type: Full-time

Pay: From $23.00 per hour

Expected Hours: 30 – 40 per week

Benefits:

• 401(k)


• Dental insurance


• Employee discount


• Health insurance


• Paid time off


• Vision insurance

Schedule:

• Every weekend


• Monday to Friday

Application Questions:

• What is your desired hourly salary?


• Please list the days you're currently able to work (e.g., Monday, Tuesday, etc)?


• Are you currently able to work Saturdays?


• Please explain any recent gaps in your employment (e.g., you took time out for school).

Education:

High school or equivalent (Required)

Experience:

• Insurance verification: 1 year (Preferred)


• Appointment scheduling: 1 year (Preferred)


• Optometry office: 1 year (Preferred)

Ability to Commute:

Burbank, IL / Addison, IL / Willowbrook, IL (Required)

Work Location:

In person